Sales Manager (Mandarin Speaker)

# Sales Manager (Student Enrolment)

**Company:** GL Education Group Sdn Bhd — Global Leaders Academy (GL Academy)

**Location:** Plaza Mont Kiara, Kuala Lumpur (on-site)

**Employment type:** Full-time

**Reports to:** Director

**Languages required:** English and Mandarin (spoken and written)

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## About Us

Global Leaders Academy is a Ministry of Education–recognised English language school and academic development centre based at Plaza Mont Kiara, Kuala Lumpur. We deliver Intensive English Programmes and academic development courses to a diverse international student body, with a growing intake from Mainland China, Korea and other overseas markets.

## The Role

We are looking for a Sales Manager who can turn enquiries into enrolments. You will own the full student recruitment funnel — from first contact on WeChat, Xiaohongshu (小红书), WhatsApp or walk-in, through consultation and campus tour, to signed enrolment and payment. This is a target-driven, front-line role with direct earning upside for a strong closer.

The ideal candidate understands how Mainland Chinese students and parents research, compare and decide on overseas study options, and can build genuine trust with them in their own language.

## Key Responsibilities

- Respond to and follow up on all inbound enquiries promptly across WeChat, Xiaohongshu, WhatsApp, phone, email and walk-ins

- Conduct needs-based consultations with prospective students and parents, recommend suitable programmes, and close enrolments

- Host campus tours, trial classes and placement-test appointments

- Meet and exceed monthly and quarterly enrolment targets

- Maintain a disciplined follow-up pipeline; keep all leads, conversations and conversions accurately recorded in the school's CRM/system

- Support and service the education agent and partner channel — respond to agent enquiries, track referred students, and help maintain strong agent relationships

- Explain course fees, payment terms, refund policy and enrolment terms clearly and accurately to prospective students

- Work with the marketing team on promotions, intake campaigns and lead-generation content; feed back what prospective students are actually asking about

- Prepare regular reports on enquiries, conversion rates and revenue against target

- Represent GL Academy at education fairs, partner events and off-site recruitment activities as required

## Requirements

**Essential**

- SPM or above

- Proven track record in sales, with demonstrable results in closing and hitting targets

- Fluent in **English and Mandarin** — required to serve our English-speaking and Mandarin-speaking students, parents and agents

- Strong working knowledge of Mainland Chinese consumers: how they search, what platforms they trust, how families make study-abroad decisions, and the service expectations that come with it

- Confident, professional communicator, comfortable with high-volume follow-up and direct closing conversations

- Well organised, with the discipline to keep a pipeline clean and follow up consistently

- Legally eligible to work in Malaysia

**Preferred**

- Background in the education industry — language schools, international schools, tuition centres, study-abroad agencies or higher education recruitment

- Hands-on familiarity with WeChat and Xiaohongshu (小红书) as customer-facing channels

- Additional language ability (Korean, Japanese, Bahasa Malaysia or Cantonese) is an advantage

- Existing network of education agents or student recruitment partners

## Remuneration

- **Base salary:** RM2,500 per month

- **Commission:** 10% on enrolments closed — uncapped

- **Performance bonus:** based on achievement against enrolment and revenue targets

- Statutory contributions (EPF, SOCSO, EIS) and annual leave in accordance with the Employment Act 1955

- Training and development within a growing international education group