Forms & Requests

Submit a request online and we'll get back to you by email. Enter your passport / NRIC number to fill in your details automatically. Every request is reviewed by our team.

Already sent a request? Check its status with your reference number →

Refund Request

Find your payments, choose what you'd like refunded, and sign. Our team reviews every refund and confirms the eligible amount.

Passport / NRIC No. *

What would you like refunded? *

Reason for refund *

Refund method *

We refund to the method you originally paid with.

Copy of your passport / NRIC *

JPG, PNG, WebP or PDF — up to 10 MB.

Your signature *

Sign with your mouse or finger.

Forms & Requests

Refund Request

Request received